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When you open Outlook Web App, your Inbox is the first thing you see. Your inbox is where messages sent to you arrive, and where you’ll probably spend the most time reading and responding to messages.
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In a web browser, sign in to Outlook Web App using the URL provided by the person who manages email for your organization. Enter your user name and password, and then select Sign in.
Note: If you want to use the light version of Outlook Web App, see Options>Outlook Web App version. The light version of Outlook Web App is designed for use with older web browsers that are not supported by the standard version of Outlook Web App, for use over slow connections, and to meet accessibility needs by providing a simplified interface that’s easier to use with screen readers.
What you see in Mail
When you open Mail, you get a quick view of your standard and any custom folders, a list of received messages, and a reading pane that lets you quickly review the content of any message you choose.
For more information, see:
Change the theme
A theme, which changes the background color, highlight colors, and images, is a quick and easy way to give a different look to your email.
On the nav bar, select Settings , and then Change theme.
Messages
Create a new message
As you create a new email message (or respond to an existing one), Outlook Web App automatically saves it in your Drafts folder. This default action is useful, particularly if a situation arises that requires you to suspend creation of a new message. You can finish composing the message when you choose.
Finish a draft message
Add an attachment, picture, or signature to a message
Add an attachment to a message
Embed a picture in a message
You can embed a picture in a message so that it appears without the recipient having to open the message.
Attach a message to a new message
Add an existing signature
If you haven't created a signature, see Create and add an email signature in Outlook Web App. You can choose to manually add your signature or to automatically add it to all messages or to individual messages.
Open a message in a separate window
By default, you read and create messages in the reading pane, but that isn’t always what you need. Sometimes you need to be able to view a message in a separate window.
When you’re composing a new message or replying to or forwarding a message you received, you can choose the pop-out window in the upper-right corner of the message to open it in a new window.
Deleted messages
When you delete a message, it's sent to the Deleted Items folder. Messages in the Deleted Items folder might be permanently deleted by an automated policy set by the administrator for your organization, by you selecting them while in the folder and deleting them, or by you emptying the Deleted Items folder. For information about recovering deleted messages, see Recover deleted items or email in Outlook Web App.
Empty the Deleted Items folder
Message list
When you open Mail, the message list is in the center pane, flanked on the left by the Folder list, and on the right by the reading pane. By default, the message list shows the messages in your Inbox, the current folder. This default setting doesn't limit you to which messages are displayed. You can manage the displayed messages by choosing a filter or by using search. There also are other tools available with the message list to let you take care of some tasks.
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Reading pane
The reading pane is where messages are displayed. You can read and respond to a message in the reading pane. Or, you can open a message in a separate (new) window.
Change the location of the reading pane
Search and built-in filters
You’ll find a search box and built-in filters at the top of the message list.
Folders list
The Folders list shows the default folders that are created for all mailboxes and any folder that you create. Depending on the setup in your organization, you might also see Favorites and Archive folders.
You can choose Expand to show the Folders list, or choose Collapse to hide it. Choose any folder in the list to view its contents.
You can right-click any item in the Folders list to see a menu of things you can do, such as create a new folder, delete an existing folder, or empty a folder. On a touch screen, tap and hold an item to the menu for that item.
Create a new folder
Junk Email folder
Mail identified as possible junk email is automatically moved to the Junk Email folder. Potentially dangerous content within the message, for example, links or executable code, is disabled.
You can manage junk email reporting and other settings under the Options menu. Specifically, go to Settings > Options > Options > Block or allow. See the topics below to learn more about Junk mail, and how to manage the settings.
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